Politique d’expédition

 

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you or your customers notice an issue on the products or anything else on the order, please submit a problem report

Shipping Policy: International Customs Duties and Taxes**

At Dare to Imagine, we are delighted to serve customers around the globe. To ensure you have a smooth shopping experience, please take note of the following:

1. **International Duties and Taxes**

   For orders shipped outside of the United States, your country’s customs agency may impose additional charges such as customs duties, taxes (e.g., VAT or GST), or import fees. These charges are **not included** in the product or shipping costs displayed at checkout.

2. **Customer Responsibility**

   As the recipient, you are responsible for paying any customs duties, taxes, and associated fees directly to your local customs office or delivery carrier upon receiving your package.

3. **Shipping Costs**

   The shipping fees paid at checkout only cover the cost of transporting your order. Customs duties and taxes, if applicable, are determined by your country’s regulations and vary based on the value and type of goods.

4. **Transparency and Support**

   We recommend checking with your local customs authority for more details on fees that may apply before placing your order. If you have any questions, our customer service team is happy to assist at [daretoimagineart@gmail.com].

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

therefore Printful reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.